Hurricane Harvey Information
Our thoughts and prayers are with those who are in the path of the storm and all who may be affected. Our organization stands ready to assist, should it be necessary before, during or after the storm.
For Our Members in the Affected Areas:
- If you need assistance with your plan or need to change your active address, please call customer support at 1-800-321-7947.
- If you need access to your insurance card, provider listings, or claims information, please login to the Member Portal, or download the myBSWHealth app on iOS and Android devices.
- People who have forgotten or lost their medicines when they evacuate can request an early refill from a pharmacy
- During the disaster relief period only, out of area benefits for affected members will be provided at in-network cost sharing rates
- Please note that at this time, all Baylor Scott & White facilities are open.