IMPORTANT NOTICE: For BSWH Employee Plan ONLY.
All SWHP non-contracted provider requests for prior authorization are processed by Cigna.
Please take the following steps to ensure your request is processed in a timely manner:
- You MUST FIRST verify benefits and eligibility with SWHP by phone. Call 1-844-769-3994
and speak to a customer advocate.
- When verification is complete, you may have the advocate transfer you directly to
Cigna, OR you may contact Cigna at 1-866-494-4872 to determine prior authorization
requirements and initiate prior authorization requests.