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Member Support

Get In Touch With Our Member Support

Individuals & Family Members

Information and support for Employer and marketplace insurance plans

Send a Secured Message in Member Portal

1-800-321-7947

TTY: 7-1-1 or 1-800-735-2989

Fax: 1-254-298-3385

Medicare Members

Information and support for Medicare plans, including Advantage and SeniorCare

Send a Secured Message in Member Portal

1-866-334-3141

TTY: 7-1-1 or 1-800-735-2989

RightCare Members

Information and support for the STAR Medicaid Plan

1-855-TX-RIGHT

TTY: 1-800-855-2880

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Nurse Advice Line

Nurses are available to advise members 24 hours a day, 365 days a year.

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Frequently Asked Questions

Get answers to the most commonly asked questions at your fingertips.

General Health Plan FAQs

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Providers

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