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Emergency or out-of-plan referrals and preauthorizations?

Call our Care Coordination Division to make special arrangements.

1-888-316-7947

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Get in touch with provider support

Get the answers to our frequently asked questions from providers.

Provider Support by Plan Type

Individual & Family Plans

(including employer-sponsored plans)

1-800-321-7947
Fax: 1-800-626-3042

RightCare Providers

STAR Medicaid Plan

1-855-TX-RIGHT

Medicare Providers

SeniorCare (Cost) and Vital Traditions (HMO) and (HMO-POS) Medicare Advantage Plans

1-800-782-5068

Pharmacy Providers

Pharmacy Help Desk

1-800-728-7947

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Need a different kind of assistance?

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