Who We Are:
About Scott and White Health Plan
At Scott and White Health Plan, our mission is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. We are proud to increase access to high-quality, coordinated patient care for more than 220,000 of our friends, families and neighbors in 80 counties across Central, East, North, and West Texas. For more information on our innovative, integrated delivery capabilities, quality programs that drive savings and best-in-class member experience, visit SWHP.org.
About FirstCare Health Plans
At FirstCare, our mission is to work together to serve our customers and build healthier communities—one member at a time. Since 1985, we've been serving the health care needs of members across North, West, and Central Texas. Today, our service area includes 143 counties, with local offices in Abilene, Amarillo, Lubbock, and corporate offices in Austin, Texas. We offer a wide range of HMO, PPO, HSA, and ASO products through a variety of programs, including small and large employer plans; state, federal and teacher plans; government programs; and the Health Insurance Marketplace. As of January 1, 2019, we are a part of Scott and White Health Plan and the larger Baylor Scott & White Health family. For more information, please visit FirstCare.com.
If you are a Scott and White Health plan member, employer, provider or licensed agent and have questions about the deal, let us know how we can help you.
1-800-321-7947 (TTY: 711), 7 a.m. to 7 p.m., Monday through Friday
Contact your liaison on the SWHP Client Management Team.
Contact your SWHP provider relations representative or call us at 1-800-321-7947 during regular business hours.
Contact your SWHP agent representative.