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Better Together

Scott and White Health Plan and FirstCare Health Plans, part of Baylor Scott & White Health, are two years into operating as one team. Together, we are incorporating the best of both companies and continue to introduce new insurance plans, technology and services to meet the needs of our combined 360,000+ members. We are dedicated to offering high-quality, affordable coverage while honoring a shared legacy of service to communities in North, Central and West Texas.

Our parent organization, Baylor Scott & White Health is the largest not-for-profit health care system in the state of Texas, including 52 hospitals and more than 800 patient access points, including flagship academic medical centers in Dallas and Temple. Baylor Scott & White Health provides the full continuum of care—from primary to award-winning specialty care—throughout Texas and via virtual touchpoints.

We have exciting plans for the year ahead and look forward to sharing our successes under one name and vision in the months to come.

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"For more than 35 years, Scott and White Health Plan has served Central Texas and surrounding communities. Uniting our health plans will allow us to ensure the long-term viability for both, continuing our histories of Texans serving Texans." — Jeff Ingrum, CEO, Scott and White Health Plan

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Who We Are:

About Scott and White Health Plan

At Scott and White Health Plan, our mission is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. We are proud to increase access to high-quality, coordinated patient care for more than 220,000 of our friends, families and neighbors in 80 counties across Central, East, North, and West Texas. For more information on our innovative, integrated delivery capabilities, quality programs that drive savings and best-in-class member experience, visit SWHP.org.

About FirstCare Health Plans

At FirstCare, our mission is to work together to serve our customers and build healthier communities—one member at a time. Since 1985, we've been serving the health care needs of members across North, West, and Central Texas. Today, our service area includes 143 counties, with local offices in Abilene, Amarillo, Lubbock, and corporate offices in Austin, Texas. We offer a wide range of HMO, PPO, HSA, and ASO products through a variety of programs, including small and large employer plans; state, federal and teacher plans; government programs; and the Health Insurance Marketplace. As of January 1, 2019, we are a part of Scott and White Health Plan and the larger Baylor Scott & White Health family. For more information, please visit FirstCare.com.

Contact Us:

If you are a Scott and White Health plan member, employer, provider or licensed agent and have questions about the deal, let us know how we can help you.

Members

1-800-321-7947 (TTY: 711), 7 a.m. to 7 p.m., Monday through Friday

Employers

Contact your liaison on the SWHP Client Management Team.

Providers

Contact your SWHP provider relations representative or call us at 1-800-321-7947 during regular business hours.

Agents

Contact your SWHP agent representative.