Attention Members Impacted by the Nine-County Severe Weather Event
Due to the severe weather severe weather event that began on April 12, 2019, Governor Abbott issued a disaster declaration for the following counties: Cherokee, Freestone, Houston, Leon, Madison, Nacogdoches, Robertson, San Augustine and Shelby.
We're here to help.
For members impacted by the severe weather, know that you have Scott and White Health Plan's support and wishes for a safe and swift recovery. We serve more than 220,000 Texans, and we're here to help you in any way we can—working with hospital systems, pharmacies, and other providers to ensure you get the care and medications you need.
Contact Scott and White Health Plan's Customer Service Team for assistance accessing care and/or medical services:
- • Dial the number on the back of your ID card
- • Or, send a message to a Customer Advocate through the member portal.