Attention Members Impacted by Disaster Declaration
Tropical Storm Beta
September 21, 2020, Governor Abbott issued a disaster declaration in these additional counties: Aransas, Bee, Bexar, Brazoria, Calhoun, Chambers, Fort Bend, Galveston, Hardin, Harris, Jackson, Jasper, Jefferson, Jim Wells, Kenedy, Kleberg, Liberty, Live Oak, Matagorda, Nueces, Orange, Refugio, Sabine, San Augustine, San Patricio, Shelby, Travis, Victoria, and Wharton.
Hurricane Marco and Tropical Storm Laura
August 26, 2020, Governor Abbott issued a disaster declaration in these additional counties: Camp, Ellis, and Tarrant counties.
August 25, 2020, Governor Abbott issued a disaster declaration in these counties: Anderson, Angelina, Bowie, Cass, Cherokee, Dallas, Fort Bend, Franklin, Gregg, Grimes, Harrison, Houston, Leon, Madison, Marion, Montgomery, Morris, Nacogdoches, Panola, Polk, Red River, Rusk, Sabine, San Augustine, San Jacinto, Shelby, Smith, Titus, Travis, Trinity, Tyler, Upshur, Walker, Waller, Wharton, and Wood counties.
Severe Weather from July 25, 2020
Due to the severe weather event that began on July 25, 2020, Governor Abbott issued a disaster declaration for the following counties: Aransas, Bee, Bexar, Brazoria, Brooks, Calhoun, Cameron, Dimmit, Duval, Fort Bend, Galveston, Goliad, Harris, Hidalgo, Jackson, Jim Hogg, Jim Wells, Kenedy, Kleberg, La Salle, Live Oak, Matagorda, McMullen, Nueces, Refugio, San Patricio, Starr, Victoria, Webb, Wharton. Willacy, and Zapata.
We're here to help.
For members impacted by the severe weather, know that you have Scott and White Health Plan's support and wishes for a safe and swift recovery. We serve more than 220,000 Texans, and we're here to help you in any way we can—working with hospital systems, pharmacies, and other providers to ensure you get the care and medications you need.
Contact Scott and White Health Plan's Customer Service Team for assistance accessing care and/or medical services:
- • Dial the number on the back of your ID card
- • Or, send a message to a Customer Advocate through the member portal.